Pricing that pays for itself
on the first booked job.
Four plans that take you from a solo operator who cannot pick up, to a multi-location business running its whole front office on the agent. Flat rate, a 2am emergency on a public holiday costs what a Tuesday morning enquiry costs.
Tier 1
Solo
Your first AI receptionist
$50 / mo
flat rate
60 call minutes
Start freeBuilt for
Solo operators with a handful of calls a week
- Answers every call in under a second, 24/7
- Basic FAQ from your website
- Call recordings, transcripts and notes
- Lead capture and call logs
- Email support, 72-hour response
Tier 2
Crew
Never miss a call
$149 / mo
flat rate
300 call minutes
Start freeBuilt for
Single-location plumbers, solo agents
- Everything in Solo
- Appointment booking
- Call recordings, transcripts and notes
- Lead capture and call logs
- One-way CRM lead creation
- Email support, 48-hour response
Tier 3
Company
Full front office
$500 / mo
flat rate
3,000 call minutes
Talk to usBuilt for
Multi-location businesses and brokerages
- Everything in Crew
- Lead qualification, order and status checking
- Escalation to a human mid-call
- After-hours routing rules
- Custom voice cloning, multi-language
- Advanced analytics and custom reporting
- Full bidirectional CRM sync and custom workflows
- Real-time monitoring and agent performance metrics
- Dedicated account manager, phone support
Tier 4
Enterprise
Custom deployment
$1,500+ / mo
quoted on your requirements
5,000+ call minutes, volume discounts
Talk to usBuilt for
Large firms, compliance-sensitive industries
- Everything in Company
- Unlimited custom tools and multi-step workflows
- Fully custom voice and brand personality
- Dedicated database instance, data residency
- Self-hosted deployment for compliance
- Custom integrations and API access
- 24/7 support, dedicated solutions engineer
What changes from tier to tier.
The platform stays the same. Each step up adds depth in voice, tools, data, CRM sync, reporting and support.
| Solo | Crew | Company | Enterprise | |
|---|---|---|---|---|
| Call minutes | 60 / mo | 300 / mo | 3,000 / mo | 5,000+ / mo, volume discounts |
| Voice and tool calling | One stock voice | Native tool integration | Custom voice cloning, multi-language | Fully custom voice, brand personality |
| Tools | Call answering, basic FAQ, call notes | Appointment booking, basic FAQ, call notes | Full suite incl. call ending and after-hours routing | Unlimited custom tools, multi-step workflows |
| Data | Lead capture and call logs | Lead capture and call logs | Advanced analytics, custom reporting | Dedicated instance, data residency |
| CRM sync | None, export from the dashboard | One-way lead creation | Full bidirectional sync, custom workflows | Custom integrations, API access |
| Dashboard | Call recordings and transcriptions | Call recordings and transcriptions | Real-time monitoring, agent performance metrics | Self-hosted for compliance |
| Support | Email, 72-hour response | Email, 48-hour response | Dedicated account manager, phone support | 24/7, dedicated solutions engineer |
Pricing questions.
- What counts as a call minute?
- Time the agent spends actually talking to a caller, measured from the moment it answers to the moment the call ends. Ringing does not count, and neither does a call that never connects.
- What happens if I go over my minutes?
- You are not cut off mid-call, the agent keeps answering and the overage appears on your next invoice at your plan rate. If you go over consistently, moving up a tier is cheaper than paying overage, and we will tell you rather than wait for you to notice.
- Is annual billing cheaper?
- Yes. Paying annually charges 10 months for 12, which is about 17% off the monthly price. It is billed once, up front.
- Do nights, weekends and holidays cost extra?
- No. There is no human on overtime behind the call, so a 2am emergency on a public holiday costs exactly what a Tuesday morning enquiry costs. Staffed answering services normally charge 1.5x to 2x for the same hours.
- Can I change plans later?
- Yes, in either direction, effective from your next billing period. Most customers start on Crew to see their real call volume and move up once they know it.
- Is there a contract?
- Monthly plans are month to month and you can cancel any time. Annual plans run for the year you paid for.
Yearly billing charges 10 months for 12, once, up front. Prices in USD, excluding tax.