Pricing that pays for itself
on the first booked job.
Four plans that take you from a solo operator who cannot pick up, to a multi-location business running its whole front office on the agent. Flat rate, a 2am emergency on a public holiday costs what a Tuesday morning enquiry costs.
Tier 1
Starter
Never miss a call
$149 / mo
to $199 depending on minutes
200–300 call minutes
Start freeBuilt for
Single-location plumbers, solo agents
- Answers every call in under a second, 24/7
- Appointment booking and basic FAQ
- Call recordings, transcripts and notes
- Lead capture and call logs
- One-way CRM lead creation
- Email support, 48-hour response
Tier 2
Professional
Qualify and convert
$349 / mo
to $499 depending on minutes
600–1,000 call minutes
Start freeBuilt for
Growing firms and teams
- Everything in Starter
- Lead qualification and scoring
- Order and status checking
- Escalation to a human mid-call
- Multiple voices, industry-specific tuning
- Two-way CRM sync, lead routing, follow-up automation
- Custom analytics and missed-call reports
- Priority email and chat, 24-hour response
Tier 3
Business
Full front office
$749 / mo
to $999 depending on minutes
2,000–3,000 call minutes
Talk to usBuilt for
Multi-location businesses and brokerages
- Everything in Professional
- After-hours routing rules
- Custom voice cloning, multi-language
- Advanced analytics and custom reporting
- Full bidirectional CRM sync and custom workflows
- Real-time monitoring and agent performance metrics
- Dedicated account manager, phone support
Tier 4
Enterprise
Custom deployment
$1,500+ / mo
quoted on your requirements
5,000+ call minutes, volume discounts
Talk to usBuilt for
Large firms, compliance-sensitive industries
- Everything in Business
- Unlimited custom tools and multi-step workflows
- Fully custom voice and brand personality
- Dedicated database instance, data residency
- Self-hosted deployment for compliance
- Custom integrations and API access
- 24/7 support, dedicated solutions engineer
What changes from tier to tier.
The platform stays the same. Each step up adds depth in voice, tools, data, CRM sync, reporting and support.
| Starter | Professional | Business | Enterprise | |
|---|---|---|---|---|
| Call minutes | 200–300 / mo | 600–1,000 / mo | 2,000–3,000 / mo | 5,000+ / mo, volume discounts |
| Voice and tool calling | Native tool integration | Multiple voices, industry-specific tuning | Custom voice cloning, multi-language | Fully custom voice, brand personality |
| Tools | Appointment booking, basic FAQ, call notes | Booking, order and status checking, lead qualification, escalation | Full suite incl. call ending and after-hours routing | Unlimited custom tools, multi-step workflows |
| Data | Lead capture and call logs | Lead scoring, custom fields, analytics | Advanced analytics, custom reporting | Dedicated instance, data residency |
| CRM sync | One-way lead creation | Two-way sync, lead routing, follow-up automation | Full bidirectional sync, custom workflows | Custom integrations, API access |
| Dashboard | Call recordings and transcriptions | Custom analytics, missed-call reports | Real-time monitoring, agent performance metrics | Self-hosted for compliance |
| Support | Email, 48-hour response | Priority email and chat, 24-hour response | Dedicated account manager, phone support | 24/7, dedicated solutions engineer |
Pricing questions.
- What counts as a call minute?
- Time the agent spends actually talking to a caller, measured from the moment it answers to the moment the call ends. Ringing does not count, and neither does a call that never connects.
- What happens if I go over my minutes?
- You are not cut off mid-call, the agent keeps answering and the overage appears on your next invoice at your plan rate. If you go over consistently, moving up a tier is cheaper than paying overage, and we will tell you rather than wait for you to notice.
- Is annual billing cheaper?
- Yes. Paying annually charges 10 months for 12, which is about 17% off the monthly price. It is billed once, up front.
- Why is each tier quoted as a range?
- The range covers how many call minutes you need and which add-ons you turn on. The lower figure is the entry price for that tier; the upper figure is the top of its minute band. You are quoted one number before you sign, not a range.
- Do nights, weekends and holidays cost extra?
- No. There is no human on overtime behind the call, so a 2am emergency on a public holiday costs exactly what a Tuesday morning enquiry costs. Staffed answering services normally charge 1.5x to 2x for the same hours.
- Can I change plans later?
- Yes, in either direction, effective from your next billing period. Most customers start on Starter to see their real call volume and move up once they know it.
- Is there a contract?
- Monthly plans are month to month and you can cancel any time. Annual plans run for the year you paid for.
Yearly billing charges 10 months for 12, once, up front. Prices in USD, excluding tax.